This Privacy Policy explains how Duranté Studios Ltd. collects, uses, discloses, retains and protects personal information.
It applies to Duranté Studios Ltd. and the brands and services it operates, including:
It applies to our websites, inquiry forms, client-management systems, galleries, email communications, online store, events and other interactions with clients, customers and visitors.
Duranté Studios Ltd. has designated the following person to oversee privacy questions and requests:
Daniel Duranté
Chief Financial Officer and Privacy Officer
Email: durantestudios@hotmail.com
Please use “Privacy Request” in the email subject line.
If the Privacy Officer is unavailable, Sabrina Duranté will act as the backup contact.
Depending on how you interact with us, we may collect the following information.
This may include:
This may include:
This may include:
When children are photographed, related information and permission are supplied by a parent or legal guardian.
This may include:
We do not receive or store complete payment-card numbers. Payment details are processed by secure third-party payment providers.
This may include:
Newsletter consent is collected separately from placing an order or submitting an inquiry.
This may include:
We use Google Analytics to understand website use and improve our services.
We may collect information:
Where Elementor submission storage is enabled, form submissions may also be stored within the website’s administrative system.
We may use personal information to:
Photographs will only be used in Duranté Studios’ portfolio or promotional materials where permission has been obtained through a contract, model release or other written consent.
We obtain consent in a manner appropriate to the nature and sensitivity of the information and the reason it is being collected.
You may withdraw consent to optional uses, such as marketing emails, subject to reasonable notice and legal or contractual restrictions.
Withdrawing consent does not require us to delete information that must be retained for tax, contractual, fraud-prevention, dispute or legal purposes.
We may provide information to service providers where reasonably necessary to operate the business and provide the requested service.
These providers may include:
Tapstitch and shipping providers may receive information such as the recipient’s name, address, email, telephone number, product, size, order number and other details required to produce and deliver an order.
We may also disclose information:
We do not sell personal information.
Some service providers may process or store personal information outside Canada, including in the United States and other jurisdictions where they or their providers operate.
Information processed in another country may be subject to that country’s laws and may be accessible to courts, law-enforcement agencies or governmental authorities in accordance with local law.
Payments are processed through third-party payment providers.
Duranté Studios Ltd. may receive transaction information such as payment status, amount, method, billing details and a limited payment identifier. We do not receive or store complete payment-card numbers.
Payment providers handle payment information according to their own terms and privacy policies.
We send marketing emails only where consent or another lawful basis permits us to do so.
Marketing emails sent through Kit include an unsubscribe option. You may unsubscribe at any time by using that link or contacting us.
Transactional messages concerning a booking, contract, order, payment, gallery or service are not marketing messages and may still be sent where necessary.
Our websites use cookies and similar technologies necessary for website functionality, online shopping, security and analytics.
Google Analytics helps us understand information such as:
Google Analytics user-level and event-level data is configured for a retention period of 14 months.
You can limit or block cookies through your browser settings. You may also use Google’s available Analytics opt-out tools.
We may introduce a cookie-preference tool that allows visitors to accept or reject optional analytics cookies and change their preferences. When available, the tool will be accessible through the website.
Disabling cookies may affect certain website or store functions.
We retain personal information only for as long as reasonably necessary for the purpose for which it was collected and to meet legal, accounting, contractual and business obligations.
Our general practices include:
Information may be retained longer where required by law, necessary for a legal claim or subject to an active dispute, investigation or access request.
We use reasonable administrative, technical and organizational safeguards appropriate to the sensitivity of the information.
These may include:
No electronic storage or transmission method can be guaranteed to be completely secure.
The Privacy Officer coordinates the response to a suspected loss, unauthorized access, disclosure or other privacy breach.
Duranté Studios Ltd. will document the incident, secure the affected account or system, assess the potential risk and provide any notification or report required by applicable law.
Sabrina Duranté will act as the backup contact if the Privacy Officer is unavailable.
You may contact the Privacy Officer to request:
We may need to verify your identity before completing a request.
Deletion requests are subject to legal and reasonable business-retention requirements. We may retain contracts, invoices, order information, consent records, transaction history and other records where required for taxes, fraud prevention, contractual obligations, disputes or legal compliance.
Closing a customer account does not necessarily delete transaction records that must be retained.
We do not intentionally collect personal information directly from children.
Information relating to a child, including photography, booking details and permissions, must be provided by a parent or legal guardian.
A parent or guardian providing information confirms that they have the authority to do so.
Our websites may contain links to third-party websites or services. We are not responsible for their content, security or privacy practices.
We encourage you to review the privacy policies of third-party services before providing information.
We may update this Privacy Policy periodically to reflect changes in our services, providers or legal obligations.
The “Last updated” date identifies the current version.
Questions, access requests, correction requests and privacy complaints may be sent to:
Daniel Duranté
Chief Financial Officer and Privacy Officer
Duranté Studios Ltd.
Email: durantestudios@hotmail.com
Please use “Privacy Request” in the subject line.
